Work at Walkers Chocolates

Why join us?

At Walker's Chocolates, we believe that our people are the heart and soul of our company. When you join our team, you become part of a passionate community dedicated to crafting the finest chocolates and delighting chocolate lovers around the world

The Walkers Chocolates Story

Our story began in 1963 as independent family chocolate makers based in Birmingham.

In 2020, we became part of EP Group shareholders and committed to ensure that our high standards of efficiency are maintained through constant upgrading to take advantage of new technology and procedures.

Thanks to the continued investment into the company, we were able to substantially increase our capacity further.

We believe, passionately, in investing in our colleagues to ensure that we have the most talented people working to develop your business.

Careers

Current Vacancies

Please see below for a list of our current open vacancies. You can apply from any of the vacancies now by clicking below and then clicking on the "Apply Now" link.

Careers

Group Talent Acquisition Business Partner

by Jake Walter on Jun 12 2026
Role Purpose & Scope The Group Talent Acquisition Business Partner (TABP) leads the development and delivery of a strategic, data-driven talent acquisition approach that enables business growth, operational performance, and organisational transformation.  Operating as a trusted advisor to senior stakeholders, the role proactively anticipates workforce needs, improves hiring outcomes, and strengthens diverse talent pipelines across the Group. This is an individual contributor role with end-to-end accountability for recruitment delivery, significant influence over hiring decisions, and ownership of continuous improvement across talent acquisition processes, tools, and practices. Our Culture & Values At Coppice, we work as one team, grounded in integrity, accountability and continuous improvement. We encourage open communication, problem solving, and taking ownership “end‑to‑end” to deliver great outcomes for our customers. We value mastery, commercial discipline, and purposeful action — escalating blockers early and maintaining momentum. Innovation, sustainability, and quality underpin everything we do, and every colleague contributes to strengthening the customer experience. Key Responsibilities Strategic Talent Partnering ·       Develop and deliver workforce and hiring strategies aligned to business objectives and growth plans ·       Use market intelligence and workforce insights to identify hiring risks, capability gaps, and future talent requirements ·       Influence and challenge senior stakeholders to ensure effective, commercially sound hiring decisions ·       Support organisational change and transformation through proactive talent planning Talent Acquisition Delivery ·       Lead end-to-end recruitment for critical, complex, and senior roles, ensuring high-quality hiring outcomes ·       Design and execute effective sourcing strategies, reducing reliance on agencies and improving direct hiring ·       Deliver a consistent, high-quality candidate experience across all stages of the recruitment lifecycle ·       Optimise recruitment processes to improve speed, quality, and efficiency  Stakeholder Management ·       Build trusted, credible relationships with senior leaders and hiring managers across the business ·       Provide expert guidance on selection decisions, hiring approaches, and market conditions ·       Enable timely and effective decision-making throughout recruitment processes ·       Promote accountability and ownership of hiring outcomes within the business Data, Insights & Performance ·       Leverage recruitment data and external market insights to inform strategy and decision-making ·       Monitor and report on key hiring metrics, identifying trends, risks, and opportunities ·       Use insight to drive measurable improvements in hiring performance and outcomes ·       Support forecasting and workforce planning through data-led analysis Diversity, Equity & Inclusion (DEI) ·       Champion inclusive hiring practices across all recruitment activity ·       Embed DEI principles into sourcing strategies, assessment approaches, and hiring decisions ·       Support delivery of organisational diversity objectives and improved representation ·       Ensure fair, equitable, and consistent candidate experiences Employer Brand & Talent Attraction ·       Strengthen and promote the organisation’s employer value proposition (EVP) ·       Lead and support targeted talent attraction and sourcing strategies across multiple channels ·       Build and maintain diverse talent pipelines to support current and future hiring needs ·       Represent Coppice externally to enhance brand visibility and candidate engagement  Continuous Improvement & Governance ·       Identify and implement improvements to recruitment processes, systems, and ways of working ·       Ensure compliance with employment legislation and internal governance requirements ·       Drive standardisation, consistency, and adoption of best practice across talent acquisition ·       Contribute to TA transformation initiatives, innovation, and capability development Measures of Success ·      Time-to-hire and time-to-fill performance ·      Quality of hire (e.g. retention, performance outcomes) ·      Hiring manager satisfaction and engagement ·      Candidate experience outcomes ·      Diversity hiring and representation improvements ·      Offer acceptance rates ·      Recruitment cost efficiency and reduced agency reliance Key Relationships Internal: Senior Leadership Team, Executive Team, CEO – aligning hiring strategies to business priorities Hiring Managers – enabling effective, timely, and high-quality hiring decisions HR Business Partners and HR Team – ensuring integrated people and workforce planning External: Recruitment agencies and suppliers – managing performance, cost, and delivery quality Candidates and talent networks – building strong engagement and pipelines Employer branding and attraction partners – strengthening market presence  Required Knowledge, Skills & Experience Essential ·      Significant experience in talent acquisition, delivering end-to-end recruitment across operational, specialist, and senior roles ·      Proven experience developing or improving TA functions, including processes, frameworks, and tools ·      Experience recruiting within operational, manufacturing, or multi-site environments ·      Strong direct sourcing capability, including talent mapping, headhunting, and pipeline development ·      Experience operating in standalone or evolving TA environments, introducing structure and best practice ·      Strong stakeholder management and influencing skills, with credibility at senior levels ·      Ability to balance strategic input with hands-on delivery in a fast-paced environment ·      Strong organisational and prioritisation skills across multiple concurrent vacancies ·      Proficient in recruitment systems, data analysis, and digital sourcing tools Desirable ·      Experience supporting organisational growth or transformation within a group or multi-entity structure ·      Experience across both high-volume operational and professional/leadership hiring ·      Experience developing employer branding or talent attraction strategies ·      Experience implementing or optimising ATS or recruitment technology ·      Experience managing agency spend and driving cost optimisation ·      Degree or equivalent professional experience Competencies Coppice Behavioural Expectations Coppice colleagues are expected to work in a way that supports teamwork, accountability, continuous improvement, customer focus, safety, honesty, and practical problem solving. Role Specific Technical Competencies ·      Talent Acquisition Delivery – Consistently delivers high-quality hiring outcomes across a range of role types ·      TA Function Development – Designs and embeds effective recruitment processes within evolving environments ·      Direct Sourcing & Talent Pipelines – Builds and maintains sustainable, high-quality talent pipelines ·      Stakeholder Advisory – Influences and guides hiring managers to achieve effective hiring decisions ·      Process & Governance – Ensures recruitment is compliant, consistent, and aligned to best practice ·      Data & Insight – Uses data to monitor performance, identify trends, and drive improvements Working Conditions & Physical Requirements ·      Primarily office-based at the Coppice Group site in Bridgend, with regular on-site presence required ·      Regular collaboration across multiple business units within manufacturing and operational environments ·      Occasional travel to other Group locations or external meetings ·      Periods of computer-based work, including use of recruitment systems and data analysis tools Diversity, Equity & Inclusion We are committed to fostering an inclusive, diverse and equitable workplace. We welcome applications from all suitably qualified individuals and are dedicated to ensuring our recruitment process is accessible to everyone.  Additional Information This job description is not exhaustive and may be updated in line with business needs. Other duties may be assigned as required. Apply Here: https://coppice.net/blogs/careers-at-coppice/group-talent-acquisition-business-partner

Careers

Maintenance Engineer

by Jake Walter on Apr 30 2026
Birmingham – Onsite About the Role We’re looking for a hands-on Maintenance Engineer to join the team at Walkers Chocolates in Birmingham. In this role, you’ll be responsible for maintaining machinery and site facilities, ensuring production lines run efficiently and downtime is minimised. You’ll react quickly to breakdowns, identify root causes, and implement effective fixes, while also carrying out planned maintenance during non-production hours. Working closely with production and engineering teams, you’ll play a key role in supporting operational performance and maintaining high standards across safety, quality, and food compliance. Key Responsibilities Respond to machinery breakdowns, diagnose root causes, and implement fixes Carry out planned preventative maintenance to keep equipment running efficiently Ensure all maintenance activities are logged accurately Support production teams to minimise downtime and maintain line performance Escalate major breakdowns where required Follow continuous improvement processes and contribute to efficiency gains Maintain high standards of GMP, food safety, and quality compliance Keep tools and work areas organised and maintained About You Experience in a hands-on engineering role, ideally within a manufacturing environment Electrical or mechanical qualifications (or equivalent) Strong problem-solving skills and ability to react quickly under pressure Experience with preventative maintenance and breakdown response Ability to work both independently and as part of a team Good communication skills and attention to detail Comfortable working in a fast-paced production environment Basic PC skills and ability to work with maintenance systems Desirable: Experience with high-speed packaging machinery FMCG or food production background PLC knowledge or experience Familiarity with continuous improvement tools and processes Additional Information We are not engaging recruitment agencies for this role 📩 Apply via email: Recruitment@walkerschocolates.co.uk

Careers

Commercial Manager

by Jake Walter on Apr 30 2026
Birmingham – Hybrid About the Role Are you passionate about building strong customer relationships and driving commercial growth? Walkers Chocolates, a well-established global confectionery business and trusted private label supplier, is looking for a Commercial Manager to support our expanding presence across Export and Discounter channels. In this role, you will take ownership of key accounts while contributing to the wider retail strategy. You’ll join a collaborative, fast-paced commercial team and play a direct role in driving growth across both UK and international markets. Key Responsibilities Own and develop a portfolio of Export and Discounter accounts Build strong customer relationships and identify growth opportunities Develop and deliver account strategies aligned to business objectives Lead the execution of product launches across key channels Manage forecasting, planning, and performance analysis Work cross-functionally with sales, supply chain, finance, and NPD teams Lead customer meetings, negotiations, and business reviews About You 4–5 years’ experience in a commercial, sales support, or account role (FMCG or retail preferred) Strong account management and relationship-building skills Good commercial understanding, including pricing, promotions, and P&L impact Confident working with data to support decision-making Strong communication and organisational skills Ability to manage multiple projects and stakeholders Proficient in Microsoft Excel, PowerPoint, and Outlook Additional Information No cover letter required We are not engaging recruitment agencies for this role 📩 Apply via email: Recruitment@walkerschocolates.co.uk